Privacy Policy

1. Introduction

Elephany AI ("we," "our," or "us") operates the website elephany.ai and provides the Elephany AI predictive Q&A platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and email address (when booking a demo or creating an account)
• Company name and website URL
• Payment and billing information
• Any other information you choose to provide via forms or communications

Automatically Collected Information

When you access our website or Service, we may automatically collect:

• Device and browser information (type, version, operating system)
• IP address and approximate location
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

Website Visitor Data

As part of providing our predictive Q&A Service, we process anonymized and aggregated data about visitors to our customers' websites. This data is used to predict and generate relevant questions and answers. We do not use this data to identify individual visitors.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process demo bookings and account registrations
• Send administrative communications (service updates, security alerts)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our Service
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our platform (hosting, analytics, payment processing)
• Legal authorities when required by law or to protect our rights
• Business transfers in connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. We use Google Analytics to understand how visitors interact with our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict the processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at contact@elephany.ai.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Elephany AI
Email: contact@elephany.ai