Terms of Service

Last updated: March 16, 2026

1. Acceptance of Terms

By accessing or using the Elephany AI website (elephany.ai) and the Elephany AI predictive Q&A platform (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Elephany AI provides a predictive Q&A layer for websites. Our Service analyzes website content and visitor behavior patterns to predict what questions visitors may have and delivers relevant answers directly on the page — helping keep readers engaged.

3. Account Registration

To access certain features of the Service, you may need to create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

4. Permitted Use

You may use the Service only for lawful purposes. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to transmit harmful, offensive, or misleading content
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Resell, sublicense, or redistribute the Service without our written consent

5. Customer Content

You retain ownership of all content you provide to the Service, including website content, configurations, and customizations ("Customer Content"). By using the Service, you grant us a limited, non-exclusive license to process your Customer Content solely to provide and improve the Service.

You are responsible for ensuring that your Customer Content does not violate any third-party rights or applicable laws.

6. Intellectual Property

The Service, including its design, features, code, algorithms, and documentation, is owned by Elephany AI and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets.

7. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees. Fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with reasonable advance notice. Failure to pay may result in suspension or termination of your access to the Service.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, secure, or meet your specific requirements.

10. Limitation of Liability

To the maximum extent permitted by law, Elephany AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Service — regardless of the theory of liability.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Elephany AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your Customer Content, or your violation of these Terms.

12. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to the Service immediately if you breach these Terms. Upon termination, your right to use the Service ceases, and we may delete your account and associated data after a reasonable retention period.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Elephany AI is incorporated, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Elephany AI
Email: contact@elephany.ai